WICHITA, Kan. – Westar Energy is alerting customers of fraudulent callers claiming to be employees of the utility.
Several business owners have contacted Westar Energy after receiving suspicious calls. In most cases, the caller asks for a pre-paid debit card or pre-paid Green Dot card to avoid disconnection of service.
A Westar spokesperson said the company will never ask for a customer to purchase a pre-paid card to avoid disconnection of service.
“From customer recounts of these calls, the scammers are becoming more sophisticated,” said Gina Penzig, director of corporate communications. “They may use the name of a local employee and provide what seems like a valid employee number. Customers may always request to call us back at our Customer Relations Center if they are suspicious of the caller. We will appreciate that they are diligent.”
If a customer receives a call that is suspicious, he or she should hang up and call the Westar Energy Customer Relations Center at 1-800-383-1183. Customers can also report suspicious activity to their local law enforcement agency.