December 31, 2012
The Sedgwick County Emergency Communications non-emergency phone line will be available between 6 p.m. December 31 and 3 a.m. January 1. This line is meant to receive calls for non-emergency nuisances that do not pose a threat to life or property; examples include complaints pertaining to parties, excess noise, fireworks, etc.
The non-emergency number is (316) 290-1011.
The non-emergency line was established to prevent an influx of nuisance calls that can block emergency calls from reaching a call taker; the non-emergency line is activated during times of historically high call volumes and as otherwise needed.
If someone calls 9-1-1 with a non-emergency, he/she will be transferred to the non-emergency line. “While we are able to transfer non-emergency calls, doing so still takes a call taker away from receiving emergency calls. So, we highly recommend learning the 290-1011 number or store it in your mobile phone; and remember, it will only be answered during specified times,” explained Emergency Communications Director Randy Bargdill.