Tuesday, May 22, 2012
Martin Perez hoped to get a new tag to replace the 30-day cardboard permit. He went inside the tag office in downtown Wichita and was told the system was down.
"I was a little surprised 'cause they said they had new computers and they were down last week or two weeks ago. You come in today and they're still down so they can't get the bugs out the new system, I guess," said Perez.
The new system for vehicle titles and registrations was down for most of Monday and Tuesday.
"I think everybody is focused right now on trying to get the vehicle tag system up and running and make sure that we've got a product that is working for our customers and is working for the county treasurers and their staff," said Jeannine Koranda, public information officer for the Kansas Department of Revenue.
The Department of Revenue has coordinated with Kansas law enforcement to allow some grace periods.
"People shouldn't view this as a reason to delay. I would still advise if you can mail it in, mail it now so you get it as early as possible," said Koranda.
Although Perez can benefit from the grace period, he said he wants to get a new tag soon.
"I gotta come back tomorrow. Hopefully, it's not the same thing tomorrow and I can get my tags," said Perez.
Koranda said the tag offices should be back up and running on Wednesday.
The delays began when treasurer offices in all 105 counties were closed for a week earlier this month while the system was installed.
The new grace periods are:
-- May 31 for tags expired April 30 (last names beginning with C or D)
-- June 29 for tags that will expire May 31 (last names E, F or G)
-- June 29 for 30-day permits that will expire in May
And cardboard 30-day permits may be displayed through June 29.