ON YOUR SIDE GETS ANSWERS: Sweepstakes scam and paper problems

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KAKE On Your Side is getting answers about a common scam targeting seniors and how to cancel an unwanted subscription.

The scams never stop, and this week, it's from a caller claiming to be from Publishers Clearing House.

Dawn e-mailed us, saying, "I just received a phone from 'Publishers Clearing House.' They told me I had won second place prize of $550,000. She asked if I was elderly. THEN she told me that they would need $500 from me."

The scammer asked if Dawn was elderly and said she had to pay money--those are two big red flags.

 We heard from Publishers Clearing House.  One simple rule consumers need to remember that would prevent being victimized by a sweepstakes scams is that at Publishers Clearing House - or any legitimate sweepstakes - no purchase, payment, order, tax or fee of any kind is ever necessary to collect a real prize.  Publishers Clearing House has these protection tips for consumers.  

Our advice: hang up and report the scam to your local district attorney.

And Jack, from Wichita, came to the KAKE studios asking how to get in touch with the Wichita Eagle to get help with his subscription.

This is the number for the Wichita Eagle's subscription department: 800-200-8906 and the web address.

If you still have trouble, give us a call, and we'll call the Eagle for you.

If you have a question, no matter how small it is, call, e-mail or contact On Your Side Gets Answers on social media.