Protect your pipes from freezing this winter

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A cracked pipe is the last thing you want to discover during this time of year, but more often than not, homeowners don't end up finding a busted pipe until it's already too late.

"We had water all over the place, so had to clean it up,” customer David Sheats said.

Jason Clark at Benjamin Franklin Plumbing said his employees are working around the clock.

"We're a 24-hour emergency services company and whenever the temperature does drop, we get really, really busy with frozen water lines,” Clark said.

Ken Pyland has been working 16-hour shifts at Ben Franklin Plumbing since the temperatures dropped.

Clark and Pyland said there are plenty of things homeowners can do to protect their pipes.

"Always keep heat in the home, make sure that there's plenty of insulation around the pipes, if they are exposed to cold air flow. Or make sure that we block wind from anything that is a water line. Make sure it doesn't freeze,” Pyland said.

One of the easiest steps you can take to keep your pipes protected will only cost you a few bucks.

"They can prevent their outside faucets from freezing by putting simple faucet covers over them,” Clark said.

As for David Sheats, he was just happy to get someone out on the holiday to repair his pipe.

"You never know when something's gonna happen so it's nice to be able to get somebody out when you need them,” Sheats said.

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