Thursday, January 24, 2013
A service outage that hit AT&T customers in Kansas and Missouri has apparently been restored.
Wireless customers in both states reported the outages around 9:00 a.m.
AT&T released the following statement:
"Earlier today, some customers in Kansas and Western Missouri may have experienced issues with 3G wireless services. AT&T technicians quickly worked to resolve the issue, and service is currently running normally. We apologize for any inconvenience to our customers."
Many AT&T customers in the area have been hit with a double whammy this week, with outages impacting U-verse and now wireless services.
The company's U-verse service, a fiber optic technology that combines digital TV, internet and land line phone service, experienced a server problem earlier this week. That issue created a headache for several U-verse customers in parts of the U.S., including Kansas, with some losing partial or complete internet service.
The company's Twitter account says the problem has been isolated, and most customers have been restored as of this morning.
In a separate problem, Thursday morning some AT&T wireless customers in Wichita and other parts of the state, unable to make or receive calls.
AT&T reports major tower outages have impacted mobile phone users in Kansas and Missouri. The trouble began for most around 9 a.m.
KAKE News has contacted company representatives about the current problem to see if they have an estimated repair time. We're waiting on a response.
Have you been affected by either outage? How has it impacted you personally, or your business? Let us know by commenting below.