Hundreds of calls come into fireworks complaint line

By: KAKE News - Email
By: KAKE News - Email
The line was set up in order to alleviate the number of calls to 911. Even so, 911 calls were double or more than normal during that time frame.

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WICHITA, Kan. — Sedgwick County's non-emergency fireworks complaint line received hundreds of calls over the holiday weekend.

The line was set up in order to alleviate the number of calls to 911. Even so, 911 calls were double or more than normal during that time frame.

Emergency Communications typically receives about 1,400 911 calls a day. On July 3, they received 2,702 calls, 3,053 on July 4 and 2,874 on July 5.

The non-emergency complaint line received 96 calls on July 3, 359 calls on the 4th and 266 calls on July 5.

This is the third year the non-emergency line has been in operation during the Fourth of July holiday. In 2011, fireworks complaints overwhelmed the 911 system. Callers trying to report a motorcycle accident, that later turned fatal, got busy signals.

“The goal of the non-emergency lines is to ease the burden on the emergency lines and ensure that they are available in case of an emergency,” said Kim Pennington, Sedgwick County Emergency Communications director. “This year we had no reports of citizens receiving a busy signal when calling in on the emergency lines. I would call that a success.”


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