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Eagle Experiencing Some Delivery Delays


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Wichita, KAN. -- Marie Berschauer has a yearly subscription to the Wichita Eagle newspaper. It used to be tossed outside her garage door by 5:30 a.m. But Berschauer says since the first of January she hasn't gotten a paper eleven times. On Thursday it arrived about 10 a.m. after she called and complained, something she's done a lot lately. "They'll say oh boy she complains a lot", said Berschauer. "But I like my paper in the morning with my coffee."

Part of the problem for the Eagle is a shortage of delivery drivers in some areas. KAKE news spoke with a couple of former Eagle delivery people who say low pay and organizational issues led them to quit their routes.

Tabitha Peitz drove a route for six months before quitting. "Just organizational skills. Knowing who was to do what when", said Peitz. "And being an independent contractor. One of the clauses states we have to work seven days a week."

Wichita Eagle President and Publisher Kim Nussbaum released the following statement to KAKE News.

"The Wichita Eagle is currently experiencing turnover with four routes within two zip codes of our delivery area. The carrier turnover, coupled with the recent weather conditions, has resulted in our delivery within these zip codes falling below our service standards. We apologize for the late deliveries some of our customers are experiencing as a result of the transition and are making daily progress in getting back to providing the quality service our customers deserve."


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