When Wichita's first snow fell last week, Park East Neighborhood association President Peter Ossi got really steamed up.
Not about the snow, but about the change of season. Ossi's been fighting Westar Energy since the flowers were starting to bloom last spring.
Ossi's source of pride are two monuments that mark his covenant neighborhood. But when Westar put in a new utility pole, it cut power to a pair of lights on the sign. Ossi says it will take between 18 and $3,600 to repair the problem. "They should have been out right and said oh sorry about that, we'll fix it right away. But instead, I've been getting the run around the whole darn summer and fall", said Ossi.
Westar's policies are to always repair damage, but the company doesn't have a time frame for its repairs. "We don't have any legal requirements to resolve issues within any period of time,” said Westar spokesperson Marc Anderson.
If you have complaints about damage done by utility companies, call the Kansas Corporation Commission at 1-800-662-0027.